Conditions of Sale — We believe that all plants sent out by us are true to name and every effort is made to see that stock is of the best quality; however, no warranty, expressed or implied, is given as to description, quality or any other matter.
Due to poor planting conditions, unfavourable weather or neglect, plants will often fail, and we therefore hold ourselves under no obligation to consider complaints unless they are made immediately on receipt or within 7 days.
Shipping rules for Nursery and Shop products
Due to the difference in products and the safe arrival of both Nursery products and shop products we have to ship Nursery products and Shop products separately. This is to ensure the condition of the products is kept at a high standard.
Shipping shouldn’t vary in delivery time and date too much from Nursery and Shop products but please be aware that they won’t arrive together.
We do not ship internationally, unless shown otherwise on the product page.
Shipping for Plants
Plants are sent on Monday or Tuesday using a 24 hour courier service. A signature is required on delivery. However, if you are unable to sign for the delivery and wish your parcel to be left in a safe place (garage/neighbour, etc.), please let us know. Please be aware that you do so at your own risk. Alternatively, if you wish your parcel to be sent to your business or other address where a signature can be obtained, you may fill in the relevant section on the order form.
Pricing for Nursery and Shop products
Please be aware that if you have a Nursery product in your checkout that the delivery charge will be a minimum of £10, this is because we require Next Day Delivery to allow the plants to arrive in good condition.
Final shipping cost is calculated at the checkout